1. How much does it cost to place an order?
The program is free and available to minor hockey teams across Canada while quantities last.
2. When will I receive my order? How long does shipment take?
No Rush Orders. Orders will begin being shipped in October 2024 as received and will take approximately 2-4 weeks.
3. Previously I had to go through an Esso™ retailer to order and receive the medals. Do I need to do that again?
No, your registration must be submitted via the online registration process and your medals will be shipped directly to the address you provide in your registration. However, we encourage you to invite your local retailer to your medals ceremony to present the medals to your team.
4. How are the kits shipped?
They are packaged as individual team kits and delivered via Courier to the address provided during registration.
5. Can I receive more than one set of medals for my team?
No. Each team may receive one set of medals and eighteen certificates.
6. Can I submit a request for my entire association on one form?
Yes, this will expedite your order. Please specify the # of teams during the registration process. Please be advised that the programs runs on a "while quantities last" basis.
7. Can I request three of the same medal?
No. The medals come in sets of three for Most Dedicated, Most Improved and Most Team Spirit.
8. What does a standard kit consist of?
One set of three medals, one brochure and one set of 18 autographed certificates.
9. Can Esso™ Medals be used for awards at tournaments?
No. The Medals are designed to recognize the achievement of players on your team during the season.
10. My order hasn't arrived. Can you track it or tell me if my request has been received?
Please allow 2-4 weeks for delivery. If it has been more than 4 weeks since you placed your order, please email our national coordinator at info@essomedals.com and include the first and last name of the person who submitted the order, along with the name of the associate team. Please note that orders are no longer accepted after March 31st, 2025.
Still have questions? Please email info@essomedals.com